10.46243/jst.2022.v7.i03.pp113-121 registered
PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan
Resolves to https://www.jst.org.in/index.php/pub/article/view/429
Held by Longman Publishers (India) · prefix 10.46243 live · DOI address https://doi.org/10.46243/jst.2022.v7.i03.pp113-121
Registered 29 Sep 2026 via crossref · record version 2 · last change 29 Sep 2026, 11:59 PM · record sha256 30767ffed7b80f68…
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What the DOI identifies
JournalArticle — an article in a journal · Digital · Visual · en
PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan (PrincipalTitle)
Published 2022-05-25
Part of Journal of Science & Technology · ISSN 2456-5660 · volume 7 · issue 3 · pages 113–121
Agents
- Mr. S. Kiran Kumar Mr. S. Kiran Kumar (author)
- Longman Publishers (publisher)
Identifiers DOI 10.46243/jst.2022.v7.i03.pp113-121
Abstract
The term "quality of service" refers to how well a company meets its customers' needs. Increasing the number of people who own cars requires careful evaluation and enhancement of the quality of bus service. Since customer happiness is directly tied to service quality, study ing its com ponents is crucial. According to previous research, the following six factors are prioritized by citizens: journey time, convenience, accessibili ty, pricing, comfort, information, and safety. Indicators of service quality in the Zanjan, Iran, bus system were modeled for this study. The most crucial elements of consumer satisfaction were thus determined by these metrics. Empirical study was conducted by surveying actual travelers, with the resulting data analyz ed with Smart PLS. It's important to remember th at in the end, a model was created to ascertain consumer satisfaction with the aforementioned characteristics (quality indica tors), with the largest weights going to security, comfort, speed, and ease of use. In addition, 59% of users were pleased with this system
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Each element by the standard's name (Annex B: reference elements, then administrative) and the Handbook's (in grey), read off the record above.
| Element | Value | In the record |
|---|---|---|
| DOI Name DOI name | 10.46243/jst.2022.v7.i03.pp113-121 | doi |
| Referent Type referentType | Creation | referent |
| Referent Sub-Type referentSubType | JournalArticle — an article in a journal | type |
| Referent Name(s) referentName(s) | PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan (PrincipalTitle, en) | titles |
| Basic Metadata basicMetadata | author: Mr. S. Kiran Kumar Mr. S. Kiran Kumar publisher: Longman Publishers published: 2022-05-25 part of: Journal of Science & Technology · ISSN 2456-5660 · vol. 7 · no. 3 · pp. 113–121 language: en form: Digital · Visual · Language | agents, dates, container, language, structural_type, modes, characters |
| Referent Identifier(s) alternateIdentifier(s) | none besides the DOI | identifiers, relations (IsSameAs) |
| Registration Authority registrationAuthorityCode | Crossref — issued by Crossref (member 25296); held here as a copy | record.source_agency (our code, ra_doi_name, for names issued here once appointed) |
| Created Date issueDate | 2024-02-16 | record.registered (when the DOI name was first registered) |
| relatedIdentifiers | none needed — the descriptive metadata is in this record | container, relations (only where the descriptive metadata lives at another identifier) |
complete Every System Metadata element is here, with the basic metadata a journal article needs.
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Every change to this DOI, in order, as it was recorded. Entries are only ever added, never changed or removed.
| # | When | What | By | Changes |
|---|---|---|---|---|
| 1 | 29 Sep 2026, 10:00 PM | register registered at Crossref; record read from api.crossref.org | Administrator (admin) | 135 fields set · sha256 39c2225c839e… |
| 2 | 29 Sep 2026, 11:59 PM | update record re-read from api.crossref.org | Administrator (admin) | container.titles.0.value: |
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