Cite this DOI

Mr. S. Kiran Kumar, M. S. K. K. (2022). PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan. *Journal of Science & Technology*, *7*(3), 113–121. https://doi.org/10.46243/jst.2022.v7.i03.pp113-121

@article{mrskirankumar2022modeling,
  author    = {Mr. S. Kiran Kumar, Mr. S. Kiran Kumar},
  title     = {{PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan}},
  journal   = {Journal of Science \& Technology},
  year      = {2022},
  month     = {may},
  volume    = {7},
  number    = {3},
  pages     = {113--121},
  publisher = {Longman Publishers},
  issn      = {2456-5660},
  doi       = {10.46243/jst.2022.v7.i03.pp113-121},
  url       = {https://doi.org/10.46243/jst.2022.v7.i03.pp113-121},
  language  = {en},
  abstract  = {The term "quality of service" refers to how well a company meets its customers' needs. Increasing the number of people who own cars requires careful evaluation and enhancement of the quality of bus service. Since customer happiness is directly tied to service quality, study ing its com ponents is crucial. According to previous research, the following six factors are prioritized by citizens: journey time, convenience, accessibili ty, pricing, comfort, information, and safety. Indicators of service quality in the Zanjan, Iran, bus system were modeled for this study. The most crucial elements of consumer satisfaction were thus determined by these metrics. Empirical study was conducted by surveying actual travelers, with the resulting data analyz ed with Smart PLS. It's important to remember th at in the end, a model was created to ascertain consumer satisfaction with the aforementioned characteristics (quality indica tors), with the largest weights going to security, comfort, speed, and ease of use. In addition, 59\% of users were pleased with this system}
}

TY  - JOUR
TI  - PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan
AU  - Mr. S. Kiran Kumar, Mr. S. Kiran Kumar
JO  - Journal of Science & Technology
PY  - 2022
DA  - 2022/05/25/
VL  - 7
IS  - 3
SP  - 113
EP  - 121
PB  - Longman Publishers
SN  - 2456-5660
LA  - en
AB  - The term "quality of service" refers to how well a company meets its customers' needs. Increasing the number of people who own cars requires careful evaluation and enhancement of the quality of bus service. Since customer happiness is directly tied to service quality, study ing its com ponents is crucial. According to previous research, the following six factors are prioritized by citizens: journey time, convenience, accessibili ty, pricing, comfort, information, and safety. Indicators of service quality in the Zanjan, Iran, bus system were modeled for this study. The most crucial elements of consumer satisfaction were thus determined by these metrics. Empirical study was conducted by surveying actual travelers, with the resulting data analyz ed with Smart PLS. It's important to remember th at in the end, a model was created to ascertain consumer satisfaction with the aforementioned characteristics (quality indica tors), with the largest weights going to security, comfort, speed, and ease of use. In addition, 59% of users were pleased with this system
DO  - 10.46243/jst.2022.v7.i03.pp113-121
UR  - https://doi.org/10.46243/jst.2022.v7.i03.pp113-121
ER  -

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    "URL": "https://doi.org/10.46243/jst.2022.v7.i03.pp113-121",
    "title": "PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan",
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    "language": "en",
    "abstract": "The term \"quality of service\" refers to how well a company meets its customers' needs. Increasing the number of people who own cars requires careful evaluation and enhancement of the quality of bus service. Since customer happiness is directly tied to service quality, study ing its com ponents is crucial. According to previous research, the following six factors are prioritized by citizens: journey time, convenience, accessibili ty, pricing, comfort, information, and safety. Indicators of service quality in the Zanjan, Iran, bus system were modeled for this study. The most crucial elements of consumer satisfaction were thus determined by these metrics. Empirical study was conducted by surveying actual travelers, with the resulting data analyz ed with Smart PLS. It's important to remember th at in the end, a model was created to ascertain consumer satisfaction with the aforementioned characteristics (quality indica tors), with the largest weights going to security, comfort, speed, and ease of use. In addition, 59% of users were pleased with this system",
    "ISSN": "2456-5660"
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From the record as registered (version 2) — the record and its history. Programs: https://registry.smartscholars.in/api.php?action=cite&doi=10.46243%2Fjst.2022.v7.i03.pp113-121 gives all four in one JSON answer.