{ "ok": true, "doi": "10.46243/jst.2021.v6.i04.pp494-501", "doi_display": "10.46243/jst.2021.v6.i04.pp494-501", "doi_url": "https://doi.org/10.46243/jst.2021.v6.i04.pp494-501", "state": "registered", "url": "https://www.jst.org.in/index.php/pub/article/view/731", "title": "Job Satisfaction among IT employees: A review of Literature", "version": 2, "registered_via": "crossref", "prefix": { "prefix": "10.46243", "status": "live" }, "registrant": { "name": "Longman Publishers", "kind": "publisher", "country": "India" }, "reserved_at": null, "registered_at": "2026-09-29 22:00:37", "updated_at": "2026-09-29 23:59:57", "withdrawn_at": null, "withdrawn_reason": null, "record": { "format": "smartscholars-doi-metadata/1.0", "doi": "10.46243/jst.2021.v6.i04.pp494-501", "referent": "Creation", "type": "JournalArticle", "structural_type": "Digital", "modes": [ "Visual" ], "characters": [ "Language" ], "titles": [ { "value": "Job Satisfaction among IT employees: A review of Literature", "type": "PrincipalTitle", "lang": "en" } ], "identifiers": [ { "type": "DOI", "value": "10.46243/jst.2021.v6.i04.pp494-501" } ], "agents": [ { "role": "author", "name": { "given": "Dr. Manisha", "family": "Paliwal" }, "sequence": "first" }, { "role": "author", "name": { "given": "Dr. Meeta", "family": "Meshram" }, "sequence": "additional" }, { "role": "publisher", "name": { "org": "Longman Publishers" } } ], "dates": { "published": "2021-08-16", "date_type": "PublicationDate", "online": "2021-08-16" }, "language": "en", "container": { "type": "Journal", "titles": [ { "value": "Journal of Science & Technology", "type": "PrincipalTitle" } ], "identifiers": [ { "type": "ISSN", "value": "2456-5660", "medium": "electronic" } ], "volume": "06", "issue": "01", "pages": { "first": "494", "last": "501" } }, "links": [ { "url": "https://www.jst.org.in/index.php/pub/article/view/731", "return_type": "text/html", "primary": true }, { "url": "https://www.jst.org.in/index.php/pub/article/download/731/659", "purpose": "text-mining", "return_type": "application/pdf" }, { "url": "https://www.jst.org.in/index.php/pub/article/download/731/2684", "purpose": "text-mining", "return_type": "application/xml" }, { "url": "https://www.jst.org.in/index.php/pub/article/view/731/659", "purpose": "similarity-checking" } ], "abstract": { "value": "Information Technology sector has become one of the important parts of India’s economic growth with around 4.36 million staff as per NASSCOM report 2020. Job satisfaction of employees is the biggest challenge for the organizations today as satisfied employee work more efficiently leading to increase in productivity, lower absenteeism, increase in loyalty and more committed employees, hence IT sector which is one of the largest sectors with millions of people working are focusing more on retention of skilled employees. Job satisfaction & IT industry are most popularly researched by many researchers but the review of research considering both IT sector & Job satisfaction is lacking. This research paper is the review of literature on job satisfaction of employees specifically working in IT sector.", "lang": "en" }, "license": { "url": "https://creativecommons.org/licenses/by/4.0", "start": "2021-08-16", "applies_to": "vor" }, "references": [ { "key": "ref1", "unstructured": "Locke, E.A. (1976). The nature and causes of job satisfaction in M.D. Dunnette (Ed.) Hand book of industrial and organizational psychology, 1297-1343" }, { "key": "ref2", "doi": "10.1007/bf00929796", "unstructured": "Spector, P. E. (1985). Measurement of human service staff satisfaction.Development of Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713" }, { "key": "ref3", "unstructured": "Srivastava, S. K. (2002). Empirical study of job satisfaction and work adjustment in public sector personnel. Delhi Business Review, 3(2)" }, { "key": "ref4", "doi": "10.1002/hrdq.3920090309", "unstructured": "Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA: Sage" }, { "key": "ref5", "unstructured": "Aziri, B. (2011). Job satisfaction: A literature review. Management research & practice VOL. 3 ISSUE 4 (2011) PP: 77-86 [6[. Nanjamari, K. (2017). IOSR Journal Of Humanities And Social Science (IOSR-JHSS) ISSN: 2279-0837, ISBN: 2279-0845.Volume 6, Issue 6 (Jan. - Feb. 2013), PP 35-40 www.Iosrjournals.Org" }, { "key": "ref6", "doi": "10.5958/2249-7315.2016.00082.4", "unstructured": "Jan, A., Raj, N., Subramani, A.K. (2016). Employees‟ Job Satisfaction in Information Technology Organizations in Chennai City-An Empirical Study. Asian journal of research in social science & Humanities, DOI: 10.5958/2249-7315.2016.00082.4" }, { "key": "ref7", "unstructured": "Selvarani, A., Chandra, M. (2015). Examining the impact of Industry background & gender on job satisfaction, organizational commitment & turnover Intent. International journal of management" }, { "key": "ref8", "unstructured": "Kumar, S. Bhavani, Devi, G. (2017). A study on job satisfaction for IT industry.10th International conference on science, Information & Management" }, { "key": "ref9", "unstructured": "Saxena, M., Pandita, D. (2020). Factors Influencing Job Satisfaction in Information Technology Professionals in India. International Journal of Advanced Science and Technology Vol. 29, No. 6s, (2020), pp. 3251–3260" }, { "key": "ref10", "doi": "10.3923/rjbm.2015.157.172", "unstructured": "Marrut Manistitya, Wanno Fongsuwan, (2015). Human Resource Management, Job Satisfaction and Employee Commitment Affecting Information Technology Staff Turnover Intention: A Structural Equation Model. Research Journal of Business Management, 9: 157-172" }, { "key": "ref11", "unstructured": "E.J. Lumley, M. Coetzee, R. Tladinyane & N. Ferreira (2012). Exploring the job satisfaction and organisational commitment of employees in the information technology environment" }, { "key": "ref12", "doi": "10.5901/mjss.2015.v6n3s2p170", "unstructured": "Swapna, M. (2017). Quality of Work Life Metrics as a Predictor of Job Satisfaction and Organizational Commitment: A Study with Special Reference to Information Technology Industry. Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy" }, { "key": "ref13", "unstructured": "Shah, F., Imam, A. (2014). Impact of Job Satisfaction on Organizational Commitment in IT Sector Employees of Pakistan. ISSN: 2090- 4274 Journal of Applied Environmental and Biological Sciences www.textroad.com" }, { "key": "ref14", "doi": "10.18311/sdmimd/2017/15724", "unstructured": "Samson, A., Nagendra, K. Cognitive factors & its impact on job satisfaction, A study on selected ITeS companies in Bengaluru.DOI:10.18311/sdmimd/2017/15724" }, { "key": "ref15", "unstructured": "Jyothi, B.S., Ravidran,P.T.(2012). Employee job satisfaction in software & ITeS units in Bangalore-An empirical Study. Business Management Dynamics" }, { "key": "ref16", "unstructured": "Chaubay, D.S., Maithel, N., Gupta, V. (2013). Identifying factors affecting job satisfaction of female employees working in service sector with specific reference to BPO. International journal of Business economics & management research" }, { "key": "ref17", "unstructured": "Viswanathan, V., Chopra, K. (2015). Study on factors affecting, job satisfaction, loyalty & commitment among managerial staff with special reference to e-publishing organization in ITeS/BPM industry. International journal of research in applied science & Engineering technology" }, { "key": "ref18", "unstructured": "Paliwal, M.N., Dhanshetti, P. (2019). Ethical Climate: A concise study of literature. Our Heritage. Vol-67-Issue-2-July-December-2019" }, { "key": "ref19", "doi": "10.1006/jvbe.2001.1842", "unstructured": "Meyer, J.P., Stanley D. J. (2002): Affective, Continuance, Normative Commitment to the organization: Journal of vocational behavior,61,20- 52" }, { "key": "ref20", "unstructured": "Thakur, P. (2014): A research paper on effects of employee engagement on job satisfaction in IT sector, Journal of Business Management and Social science research, Vol 3, may 2014" }, { "key": "ref21", "unstructured": "Agarwal, R.N. (2015). Stress, job satisfaction & job commitment’s relation with attrition with special reference to Indian IT sector. Management and Innovation for Competitive Advantage" }, { "key": "ref22", "unstructured": "Armstrong, M. (2006). A Handbook of Human resource Management Practice, Tenth Edition, Kogan Page Publishing, London,, p" }, { "key": "ref23", "unstructured": "Herzberg, H. F. (1976). 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