Cite this DOI
10.46243/jst.2021.v6.i06.pp206-216 · Requirements engineering for e-Government services: A citizen-centric approach andcase study
APA (7th edition)
P. Kowmudi, B Swetha, & B Narasimha Rao (2021). Requirements engineering for e-Government services: A citizen-centric approach andcase study. *Journal of Science & Technology*, *06*(06), 206–216. https://doi.org/10.46243/jst.2021.v6.i06.pp206-216
⬇ text Italics are shown as *asterisks* in plain text — the journal or book title and the volume.
BibTeX
@article{pkowmudi2021requirements,
author = {P. Kowmudi and B Swetha and B Narasimha Rao},
title = {{Requirements engineering for e-Government services: A citizen-centric approach andcase study}},
journal = {Journal of Science \& Technology},
year = {2021},
month = {dec},
volume = {06},
number = {06},
pages = {206--216},
publisher = {Longman Publishers},
issn = {2456-5660},
doi = {10.46243/jst.2021.v6.i06.pp206-216},
url = {https://doi.org/10.46243/jst.2021.v6.i06.pp206-216},
language = {en},
abstract = {Throughout the last decade, user involvement in e-Government service design has been virtually non- existent. Over time, e-Government experts began to realize that these services would benefit from a citizen- centric requirements engineering approach which has led to a demand for such an approach for this particular field. This article presents a citizen-centric approach towards user requirements engineering for eGovernment services. It utilizes interviews and citizen walkthroughs of low-fidelity prototypes. A case study of a social support portal illustrates the approach and shows the need for repeated citizen inquiry, as the implementation of user requirements in low-fidelity prototype design is not always accepted by prospective end-users.}
}RIS (EndNote, Zotero, Mendeley)
TY - JOUR TI - Requirements engineering for e-Government services: A citizen-centric approach andcase study AU - P. Kowmudi AU - B Swetha AU - B Narasimha Rao JO - Journal of Science & Technology PY - 2021 DA - 2021/12/29/ VL - 06 IS - 06 SP - 206 EP - 216 PB - Longman Publishers SN - 2456-5660 LA - en AB - Throughout the last decade, user involvement in e-Government service design has been virtually non- existent. Over time, e-Government experts began to realize that these services would benefit from a citizen- centric requirements engineering approach which has led to a demand for such an approach for this particular field. This article presents a citizen-centric approach towards user requirements engineering for eGovernment services. It utilizes interviews and citizen walkthroughs of low-fidelity prototypes. A case study of a social support portal illustrates the approach and shows the need for repeated citizen inquiry, as the implementation of user requirements in low-fidelity prototype design is not always accepted by prospective end-users. DO - 10.46243/jst.2021.v6.i06.pp206-216 UR - https://doi.org/10.46243/jst.2021.v6.i06.pp206-216 ER -
CSL-JSON
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} ⬇ .json What citeproc and reference managers read; the DOI system hands it out for Accept: application/vnd.citationstyles.csl+json, and so does this registry's resolver.
From the record as registered (version 2) — the record and its history. Programs: https://registry.smartscholars.in/api.php?action=cite&doi=10.46243%2Fjst.2021.v6.i06.pp206-216 gives all four in one JSON answer.
